Retail Manager

What you'll be doing:
We currently have a fantastic opportunity for an experiencedRetail Manager to oversee part of our ESS prestigious contract.

ESS has been a market leader in the Defence and Government Services sectors for over 40years. As well as providing quality catering, retail and leisure services, we offer a portfolio of superior and sustainable soft services, including hotel, cleaning, waste management, security, event support and reception services.

This is a position where you will be responsiblefor providing great service to our clients, managing events andenjoy getting the best out of a team of 12, whilst drawing satisfaction from managing, training, and supporting your team to deliver profitable retail services within our contract andensuringall budget targets are achieved.
More about the role:
Responsibilities will include:
  • To promote a safety culture and ensure your team are aware
  • To ensure the Retail team are engaged and managed effectively to achieve their performance targets and the ESS Way Management promises are delivered
  • To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures
  • To ensure stock levels, promotions, waste, and merchandising are managed
  • To manage the retail labour, equipment & resources budget
  • Complete HR procedures for the team
  • To manage and maintain all planograms in line with company procedures
  • To complete rotas & timesheets (Ourtime) ensuring labour is scheduled to maximise sales opportunities
  • Complete Mid Term and End of Year Reviews with Retail Staff
  • Attending weekly Huddle and weekly Team Chats with all Retail Staff
  • To manage the team in line with company procedures
  • To conduct customer journeys and quality audits
  • To ensure all banking & daily safe reconciliations are completed in line with company procedures and be responsible for the care & security of all company & client property, cash, stock & equipment within the retail area
  • To role model the ESS Way behaviours at all times
  • To ensure all company, client & legal requirements, processes, and procedures are
What we'll give:
Retail Manager -HMS Excellent Community Store

£26,500per annum

40 hours per week
Who you are:
Our Ideal Retail Manager:
  • Proven multi outlet Management experience within Retail sector
  • Great Communication skills
  • Good understanding and passion of Retail trends
  • The ability to build and lead an effective team
  • Standards and quality driven management style
  • Results orientated and motivated to achieve measurable results
  • Sound knowledge of Food Hygiene & Health and Safety
  • Motivated by a passion for quality, targets and great service delivery and proven at driving unit P Bit.
  • Financial and commercial acumen
  • Computer literate
  • Minimum 5 years high street Retail Experience (F&B) Strong proven line management experience

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • To help with the cost of living crisis throughout this winter, Compass will be providing a free meal or equivalent Subsidy while working
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Similar searches: Catering, Café & Leisure, Portsmouth