Receptionist - YHA Chester Trafford Hall

YHA are looking to recruit a Reception Team Member for 25 to 37.5 hours per week

Trafford Hall is an 18th-century country house standing to the east of the village of Wimbolds Trafford in Cheshire, England, about 4+1/2 miles northeast of the city of Chester. It is owned by The Regenda Group and operated as a youth hostel and training centre by the Youth Hostels Association. 

Due to the location of the Hostel, own transport would be required as public transport is limited. 

What can YHA offer you?

YHA Chester Trafford Hall is somewhere a little different, certainly not your average office. YHA offers a fantastic benefits package including:

  • We pay £10.42 per hour, this role is flexible contract, 25 hours per week, permanent contract
  • We can offer live in accommodation if required (The current staff accommodation charge is £60.90 per week)
  • You will get access to YHA’s staff discount and cash back portal
  • Free YHA Membership each year
  • 10 nights free hostel stays per year for you and up to 3 friends or family

There’s lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.

What will you be doing as a Reception Team Member?

For this role, you will mainly be working on reception, so will be:

•           Providing information about the hostel and local area

•           Checking guests in and out

•           Answering queries by phone and by email

•           Ensuring the reception area is looking spick and span

What Skills and Experience do you need to be a Reception Team Member?

We value lived experience just as much as previous skills and knowledge. We offer a robust induction, ongoing training, and further development, however, some of our roles will have further skills requirements. It’s an advantage but not essential that our team members have experience volunteering or working with other people.

Duties vary so good communication skills and basic IT skills are advantageous. Excellent time keeping is essential.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website and someone from the team will help you.

Who are YHA?

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

YHA’s core strategic priority is access for all. It is a fundamental part of our charitable objects and the foundation upon which our 90-year history is built. We’re actively building diverse teams and we welcome applications from everyone.

You can find out more about us by visiting the ‘Working for YHA’ pages of the YHA Jobs website.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title - Team Member

Keywords: Hospitality Assistant, Team Member, Hospitality Team Member, Receptionist

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