Junior Digital Project manager

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What you'll be doing:
Time2Eat is Compass's very own award-winning Omni Channel Digital Solution for Food and drink ordering. The solution includes App, POS and kiosk and much more.

Since launching in June 2020 Time2Eat now has a presence in over 250 + outlets across a wide range of food service operations. It can be seen across large scale Business & industry clients, corporate global accounts, healthcare, universities and colleges and visitor attractions and leisure across UK&I.

We're looking for a digitally savvy individual that can enthusiastically talk to Clients and operations teams alike about new solutions and their benefits.

This is a role is about becoming the subject matter expert for how T2E gets deployed. There will be lots to learn and you'll have the opportunity to have your say about how deployments are planned and managed.

As a "mobile worker" there is a requirement to visit sites and office locations across the UK&I to support with planning and implementation giving unit teams and senior operators first hand support & guidance. Its also a great opportunity to visit and work with some of the most prestigious Client brands and locations.

The role reports to the Head of Digital Implementation and is part of the wider UK Digital & Technology team based out of Rubery near Birmingham.
More about the role:
  • Provides high level project management support and technical "know how" on complex or multi-site mobilisations.
  • Coaches & supports units and menu development teams to ensure all offers shown in app are compelling and deliver a fantastic customer experience every time. Leads on supporting of menu builds and uploads
  • The role acts as the gatekeeper and the main point of contact for all T2E digital leads operating in sectors.
  • A specialist "go to" subject matter expert in technical and second level fault finding in app and across all boh systems. With detailed knowledge of how the system functions and operates.
  • Works closely with our UK Product Managers and SmartQ developers in India providing support and input on development and testing of new features and products in App.
  • Supports sales & retention teams in live product demonstrations and live presentations. Interfaces with the UK Sales & Retention teams providing information and support for ad-hoc client queries and tender responses.
  • Provides project management support and upkeep of all central mobilisation and roll out plans including central deployment schedules and MI information for UK T2E Steering Group.
  • Works with Regional Managers and Business Directors to actively promote our Omni Channel Solutions.
  • Responsible for the upkeep of all central mobilisation and roll out plans including central deployment schedules and project reporting tools
What we'll give:
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
Who you are:
Skills & Experience
  • Understanding of Microsoft Teams & Excel.
  • Experience in App or Digital Product development/ implementation
  • Project management skills with desired experience & qualification.
  • Ability to communicate across a wide audience from unit managers to Sector SLT Level
  • Strong presentation and training skills.

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