Front Office Team Leader

Front Office Team Leader

Salary: £29,400 per annum + Service Charge

Just some of the benefits you will enjoy as a Front Office Team Leader: 

  • 12 free hotel nights per year of service across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • Free meals on duty
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Uniform provided and laundered complimentary
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  • And lots, lots more!

Duties and responsibilities of the Front Office Team Leader include:

  • Support the Manager in the smooth running of the department
  • Training and developing the team with a focus on providing exceptional guest experiences
  • Ensuring that communication procedures are effective and efficient on a day to day basis, so that service standards are not compromised
  • Developing and maintaining positive and effective communication between the Front Office team and other departments
  • Being proactive and completing tasks efficiently and following up where necessary
  • Being a great team leader and bringing a sense of fun and optimism to your role, helping to maintain the positive atmosphere that exists across our teams.

About Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes and Afternoon Tea at The Montagu and snacks and cocktails at award-winning Churchill Bar & Terrace.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!

Next Steps: Apply today for Front Office Team Leader and start your journey with Hyatt Hotels!

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