Front Office Receptionist (Part-Time)

voco Grand Central are looking for a Front Office Receptionist (Part-Time) to join our growing front office team...

We are looking for someone who can work 24 hours per week across the hours of 08:00am - 22:00pm between Monday to Friday, weekend availability is needed. We are paying £10.90 per hour (equating to £13,603.00 per annum based on a 24 hour week).

Are you ready to bring your exceptional people skills and expertise and experience to a crucial role in a world-leading lifestyle hotel? Then we invite you to join us as a Receptionist at voco Grand Central. Our 4* property is legendary in Glasgow’s Central Station; as a Front Office Receptionist, you will become part of an exceptional team that will provide extensive customer service.

YOUR CORE PURPOSE WILL BE:

• Guests: you will ensure our guests are greeted with the IHG welcome, ensuring all guests are acknowledged on arrival, you will create a welcoming atmosphere throughout the property.
• Check In & Out: you will assist guests with luggage and ensure the customer is checked in & out as per IHG policies and procedures.
• Guest Queries: you will be empowered to resolve all customers queries, in line with IHG policies, and ensure all queries are logged so these can be tracked, and followed through. You will Report any security or health and safety issues, incidents and complaints.  

Ultimately, your insight, commitment and pride in your work will make you an integral part of the voco family.

What’s in for you as a Front Office Receptionist (just in case you need more persuading)

• £10.90 per hour (equating to £13,603.00 per annum based on a 24 hour week) plus upselling opportunities 
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) (Increases annually)
• Worldwide employee and friends & family hotel room rates
• Discounts on retail and various activities through our benefit portal
• Employee assistance programme 24/7
• Recognition programmes
• Opportunities for career progression and to transfer around the world
• Meals whilst on duty
• Opportunities to get involved in our charitable and community activities
• Most importantly, we’ll help you grow, and develop you as an individual

The Hotel :

Relive the golden age of travel at voco® Grand Central - Glasgow, an enduring monument to Victorian glamour in an unbeatable central location, attached to Glasgow Central Station, a city landmark since the 19th-century heyday of the railways.

High ceilings, chandeliers and wood paneling embody the elegance that makes our hotel special. Our magnificent, marble-clad Champagne Central bar open all day for sharing menus and afternoon tea, while Tempus Restaurant offers the best of Scottish cuisine. The Grand Ballroom is a charming spot for memorable celebrations, and 10 flexible meeting rooms take care of your business events.

If you feel you are the right candidate for the role as our Front Office Receptionist then please click ‘apply’ now! 

We’d love to hear from you! 

You must meet the legal requirements to work in the UK.