Customer Service Assistant - Term Time Only

What you'll be doing:
We're looking for a Customer Service Assistants who will be the face of our business, delivering exceptional customer service for Chartwells on a full time or part time basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
More about the role:
Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:
  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about the food service and helping customers with natural service
  • Representing Chartwells and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling and Hygiene standards
  • Complying with Health and Safety regulations
What we'll give:
We have both full and part time positions available on a Term Time only basis.

1 x CSA

40 hours on 52 week @ 11.00/Hr

2 x CSA

25 hours on 41-week inc holidays @ £11.00

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
Who you are:
Our ideal Customer Service Assistant will:
  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure
  • Demonstrate Exceptional timekeeping and reliability
  • Have a safety-first mind set

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