Switchboard Co-Ordinator
- Recruiter
- Compass Group UK
- Location
- London, United Kingdom
- Salary
- 10.82 HOURLY
- Ref
- 30171429
- Starts
- Closes
What you'll be doing:
We're currently recruiting a dedicated Switchboard Co-Ordinator to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 35 hours per week.
As a Switchboard Co-Ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
More about the role:
Switchboard Co-ordinator - North Middlesex Hospital
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.
We're currently recruiting a dedicated Switchboard Co-Ordinator to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 35 hours per week.
As a Switchboard Co-Ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
More about the role:
- First point of contact for incoming telephone calls and service requests received by telephone and e-mail
- Escalate any complaints as required and support continuous improvement
- Interpret and log requests, inputting details into an in-house system, providing tracking and regular updates to the status of the request line with Service Level Agreement
- Sort and dispatch calls to relevant departments
- Monitoring phone lines, handling incoming calls with varying queries.
- Resolve any issues accurately first time
- Resolve stakeholder queries with professionalism and enthusiasm to represent our organisationeffectively.
- Ensureexceptional client delivery standards
Switchboard Co-ordinator - North Middlesex Hospital
- £10,82per hour, 35hours per week
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways programme
- Compass exclusive offers onPerksAtWork
- Previous experience in this role/similar position is essential
- Excellent telephone manner, with the ability to communicate effectively and maintain a high level of confidentiality
- Committed to following procedures and ensuring tasks are fully completed
- Exceptional organisation skills with the ability to prioritise to meet deadlines.
- Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Confident working in a hospital environment and aware at times you will meet patients that are particularly unwell or showing signs of distress.
- This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.
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