Hospitality Manager

What you'll be doing:
We currently have a fantastic opportunity for a HospitalityManager to work at one of our ESS prestigious contracts at RAFWyton

ESS has been a market leader in the Defence and Government Services sectors for over 40 years. As well as providing quality catering, retail and leisure services, we offer a portfolio of superior and sustainable soft services, including hotel, cleaning, waste management, security, event support and reception services.

This is a position where you will be responsiblefor providing great service to our clients across two units, managing events andenjoy getting the best out of a team of 30, whilst drawing satisfaction from managing, training, and supporting your team to deliver profitablesoft facilities including catering, cleaning toaccommodation within the Mess andensuringall budget targets are achieved, events at this site includemilitary functions and daily hospitality events.
More about the role:
Other Responsibilities will include:
  • Support the General Manager with the day to day running of the business
  • Oversee the day to say services on site includinghospitality, catering and cleaning
  • Communicate regularly with client
  • Complete action plansfollowing client satisfaction surveys
  • Promote the unit and act as a Compass Advocate at all time
  • Ensure all client hospitality is delivered to the correct standard
  • Analyse, monitor, and manage GP whilst ensuring cost and sales records are accurately inputted and maintained
  • Ensure all customer requirements are communicated to all departments
  • Complete/adjust labour schedule
  • Analyse and effectively manage all in unit costs
  • Ensure budgets are understood and achieved ensure all costs are managed effectively within budget
What we'll give:
Hospitality Manager - Royal Air Force Wyton

Salary up to £30.000 per annum(DOE)

37.5 hours per week - Monday to Friday 0800 - 1630 hours, multiple functions per month (overtime paid)

Who you are:
Our Ideal Hospitality Manager will have:
  • Knowledge of working in a management role within the soft FM service industry
  • Proven experience in hospitality and events
  • Leadership skills and knowledge
  • You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
  • Good Communication skills - both written and verbal.
  • Good computer skills
  • Interpersonal, administrative, and organisational skills
  • A 'Can do' attitude
  • Eye for detail

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • To help with the cost of living crisis throughout this winter, Compass will be providing a free meal or equivalent Subsidy while working
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1703/95267001/52555618/BU

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

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