Host (ess)

Our next Host/Hostess must be able to carry natural conversation with our guests, presents a positive first impression and clearly communicate Guests' needs to your line manager.

Making people smile is what makes it all worthwhile. When you've made sure everyone has had the best time, you feel like you've had a great day!

WHY WORK FOR ETM?

• Flexible working hours
• Guaranteed share of service charge increase after 6 months of employment
• Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time!
• Your birthday lunch in your venue is on us
• Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline
• Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates
• Generous employee referral scheme: £400-£1000
• Money off your shopping at many high street stores
• ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality

ABOUT US

Westwood (part of ETM group) is a great destination within the newest part of the Westfield White City expansion project. With enough screens to please any sports fan, Westwood is a great spot to chill after work and enjoy any and every game. So if you fancy a bite to eat, or want to enjoy a few drinks during a match, Westwood has it covered. 

ETM Group is a London based hospitality group with a rich collection of bars, restaurants and classic British pubs. We are all about quality, personality and memorable experiences for our guests.

Being part of our ETM family you must live by our EPIC values of Excellence, Passion, Integrity and Challenge, and you must be able to transmit these within the FOH team.

ABOUT YOU

We are looking for an experienced and passionate Host or Hostess to be the welcoming face of the venue and help to create great experience for our guests. During service you will take care of all guests as they arrive and ensure smooth and efficient seating. You'll also assist in handling administration and incoming calls and will be responsible for dealing with enquiries alongside the management/events team.

As a Host/Hostess you will be responsible for:

• Greeting everyone with a welcoming smile
• Providing the highest level of hospitality when working on reception or in our restaurant & bar
• Giving our guests the warmest hospitality and ensuring they want to return!

We know hospitality can be hard work, but it's very rewarding! As part of the ETM family, we always pull together with smiles on our faces.

Why not check us out on social media? Search @ETMGroupLtd on Facebook, Instagram or LinkedIn and find out what it's like to work with us.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.