Nights Team Member

You'll maintain an optimum and exceptional level of customer care and service to both internal and external customers, whilst staying fully conversant with the hotel, the company product and facilities.  You will also be carrying out the general Reception administration duties.  Must be able to work independently.

You'll deal with guest comments and complaints in a constructive and empathetic manner, the objective being to resolve the complaint prior to departure. You'll also carry out regular check / patrols around all areas of the building, taking appropriate action to ensure standards of cleanliness, safety and general appearance are maintained.

The Ideal Candidate

The ideal Nights Team Member will be passionate about delivering high levels of customer service, ensuring all health and safety and hotel standards are adhered to and have the drive, determination and commitment to make things happen.

Previous experience of working within a hotel or cruise ship environment will be advantageous but not necessary.

Campanile Hotel Basildon provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Part-time, Permanent

Part-time hours: 16-32 hours per week

Schedule:

• Night shifts
• Weekdays/weekends availability (MUST) including bank holidays