Apprentice Receptionist

Save
You need to sign in or
create an account to save a job.

The St Giles Hotel at Heathrow have an exciting Opportunity to appoint an Apprentice Night Receptionist to meet and greet guests of this busy Airport Hotel.

Number of Positions Available

1

About Employer

St Giles Heathrow hotel in Feltham, Hounslow welcomes you to cozy, spacious accommodations and in-house facilities, including 24-hour reception, concierge service, Free WiFi, on-site car park, fitness centre, and our gourmet restaurant, Il Grasso, serving breakfast, lunch, and dinner.
Enjoy convenient access to Heathrow Airport or Central London, as our hotel is 10 minutes from Heathrow and opposite Feltham Rail Station (25 minutes on train to Central London or Windsor). The hotel is also a 10-minute drive to Twickenham Stadium and Kempton Park Racecourse, and a 20-minute drive to Kew Gardens. Legoland is 30 minutes’ drive away.

Detailed Job Description

St Giles Heathrow hotel in Feltham, Hounslow welcomes its guests to cozy, spacious accommodations and in-house facilities, including 24-hour reception, concierge service, Free WiFi, on-site car park, fitness centre, and their gourmet restaurant, Il Grasso, serving breakfast, lunch, and dinner. Guest can enjoy convenient access to Heathrow Airport or Central London, as their hotel is 10 minutes from Heathrow and opposite Feltham Rail Station (25 minutes on train to Central London or Windsor).
Working Front of House it is essential that their staff have a real interest in making their guests feel welcome and take advantage of this fantastic training opportunity!
The Apprenticeship will lead to a Hospitality Team Member Standard qualification with further opportunities for career development upon successful completion of the 12 month programme
Receptionist Job Duties:
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation
• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed

Skills Required

• Good Communication Skills
• Pleasant telephone manner
• Computer Skills

Personal Qualities

• Engaging
• Motivated
• Welcoming
• Organised
• Well presented

Qualifications Required

None required, however, Maths and English will be assessed as part of the interview process

Future Prospects

To be discussed at interview

Other Information

Applicants must be aged 18 and over due to shift patterns and operational needs.
Rota is on a shift basis, 5 days out of 7 days, including weekends and bank holidays

Training to be Provided

L2 Hospitality team member
Maths and English if required.

Expected Duration

12 Months

Working Week

40 hours a week, various shifts


Similar searches: Hotels, Non-Management, London (Greater)