Room Attendant

We have an exciting opportunity for a cleaner to join our highly successful team here at Firmdale Hotels. Your main responsibility will be ensuring that our uniquely styled rooms are cleaned and maintained to a perfect standard. We are therefore looking for someone who has an eye for detail and is willing to work as part of a team. Every one of our bedrooms is designed differently, which will offer variety in your day.

This role gives you the opportunity to learn and develop, with the potential to progress within the company. If progression isn’t your thing, that’s fine too, we would still be interested in finding out more about you. As a Room Attendant, you will need to have the ability to work under pressure, be considerate to our guests and be consistent in everything you do. Working as part of our housekeeping team, you will be expected to demonstrate excellent attention to detail, organisational and communication skills.. This is a hands on, fast paced role and will suit someone who likes working with ambitious, friendly and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the company for you.


If this sound like you please join us at our Recruitment Open Day on 25th May 2021 at the Haymarket Hotel - 1 Suffolk Pl, London SW1Y 4HX


You are welcome to join us anytime between 11am – 4pm for a guaranteed interview


Please bring a Passport / ID Card & CV


Covid 19: Please wear a facemask and observe social distancing at all times. There will be hand sanitising stations throughout the hotel.


Find out directly what a career at Firmdale Hotels can offer you!


Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. To make your life working in hospitality easier, we are proud to offer permanent roles, working straight shifts, 5 days out of 7. No split shifts to worry about! As standard, you will work 40 hours per week on a flexible rota, where some weekends will be required. Overtime will be paid.

What makes Firmdale such a special place to work?

• We have created safe spaces to work and support our employees receiving lateral flow testing and the Covid 19 Vaccine

• Employee led committees allowing you to have your say, generate ideas and make a difference

• Social events and team activities (bowling, quiz nights, netball teams and more)

• Award winning training opportunities (Apprenticeships, WSET, supplier visits and Master Classes to name a few)

• Wellbeing activities and support available to all staff members

What are the Firmdale employee benefits?

• Competitive salary

• 28 days paid holiday (including bank holidays) increasing with length of service

• Companywide and departmental incentives including a generous refer a friend bonus

• Firmdale Experience and Long Service vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)

• Wage Stream – An employee app to stream your wages before payday

• Perkbox – An employee platform offering a huge variety of discounts and our reward and recognition program

• Wait, there’s more! Quarterly team events, volunteering and regular Manager catch-ups

Why join Firmdale Hotels?

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;

• Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”

• Manager of the year - Laura Sharpe, Cateys 2018

• Hotel of the year - Group - Cateys 2018

• HR Team of the Year at the Hotel Cateys 2017

• Restaurant Team of the Year, Ham Yard Hotel at the Hotel Cateys 2017

• Best Chef Development Strategy Award at the Springboard Awards 2017

• Firmdale Hotels – “Excellence in Employee Engagement”, HR in Hospitality 2016

• Firmdale Hotels – “Candidate Experience Award”, Caterer.com People Awards 2016

• Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2016

• Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.


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