Public House Operations Manager

Public House Operations Manager – Purple Moose Brewery

Purple Moose Brewery is looking for a skilled and motivated people manager with at least three years of experience in a hospitality setting to manage our two pubs in Porthmadog. Applicants must have a strong passion for cask and craft beer as well as an ability to provide outstanding customer service in a hands-on role. They will take the lead on all day-to-day operations across the two sites in the town as well as working shifts behind the bar. This job opportunity comes at an exciting time for Purple Moose Brewery as we look to expand our offering and operations. We have recently taken the opportunity to operate a second pub, making this role necessary. If you feel you would thrive in this position and help take the company forward, we would love to hear from you.

Our Company 

Purple Moose Brewery is based in the historic harbour town of Porthmadog, North Wales. Our multi award-winning beers are brewed with love and passion using entirely UK malted barley and water from the hills of Eryri (Snowdonia). Famous for their exceptional taste and quality, we’re proud to say that our beers have won well over 100 awards.

To enhance our visitor experience, we own and run a brewery tap based in Porthmadog, The Australia. Here we showcase our range of cask, keg and bottled beers as well as offering delicious food with a great atmosphere in a recently refurbished setting. We now add to this The Station Inn, at the other end of the town, which is an entirely wet-led public house and very popular with local customers.

You’ll join our friendly and passionate team at a time of rapid growth, as we plan to significantly invest in developing the first floor of The Australia and make improvements at The Station. You’ll have an exciting opportunity to bring ideas to the table and help formulate plans to ensure we can continue to serve our legendary ales brewed in Wales to even more locals and visitors to the area!

The Role – Public House Operations Manager

As Public House Operations Manager, covering The Australia and The Station Inn, you’ll support our team of 20+ employees and become responsible for staff management, training and development, maintaining product quality standards and ensuring compliance with health and safety and hygiene standards. You’ll be responsible for one Head Chef and a Bar & Front of House Manager. Your duties will also include:

• Supervising the kitchen and bars
• Managing the team with a positive approach
• Engaging with the team and leading by example, inspiring colleagues to consistently deliver excellent customer service
• Taking disciplinary action when needed
• Taking a hands-on approach, and being visible to customers
• Managing budgets, cash, and stock
• Developing rotas
• Ensuring compliance with Food Hygiene regulations and all other legislative requirements
• Supporting with hands-on duties when needed, e.g. shifts on the bars, supporting the kitchen

Our Requirements – Public House Operations Manager

• Experience gained in a similar role in a hospitality environment, with experience leading a team of people
• Good knowledge of Food Hygiene regulations and relevant health and safety standards
• Experience in looking after cask beer and a knowledge of good cellarmanship
• A motivated, positive, and enthusiastic approach with the ability to “lead by example” and engage with customers
• Excellent customer service skills
• Flexible approach to tasks and hours

The Package

• Salary in the region of £34,000 to £38,000, with the level depending on experience
• Permanent contract
• Working full time hours typically 5 days out of 7 per week on a rota. You’ll benefit from some flexibility with days and hours worked, as we encourage a healthy work-life balance, however you will be expected to be flexible in return (especially during peak seasons)
• Company pension scheme
• 33 days annual leave (including bank holidays)
• Genuine opportunity to shape and grow our business