Assistant Manager

Looking for a passionate, driven, dedicated candidate who loves being part of a team and has a special place in their heart for hospitality and making guests smile throughout their Eds experience. Someone who has a passion for leading and always striving for success in the business. Must have experience in hospitality and management.

 

 

Assistant Manager Job Duties: 

- Motivating employees to preform well

- Managing projects as assigned and organising teams to assist in these efforts

- Training employees in proper safety procedures and providing training updates as needed

- Maintaining a safe and clean work environment

- Addressing employees problems to ensure everyone is thriving in the workplace and satisfied with their job and work environment

- Supervising employees and providing additional training and coaching as needed to ensure everyone in performing their job

 properly

- Keeping day-to-day activities organised 

- Recruiting and interviewing new hires 

- Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks

- Delegating tasks to employees 

- Handling customer complaints and resolving issues that employees are not authorised to handle on their own

- Agreeing, supporting and achieving budgets

- Planning rotas 

- Ordering and controlling stock 

- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

- Greeting and advising guests

- Promoting and marketing the business 

- Taking reservations

- Assessing and improving profitability

- Handling administration and paperwork

 

Assistant Manager Skills/Qualifications: Management skills, leadership & motivational skills, strong communication skills, multitasking, customer service, problem solving skills, creativity, ability to work well under pressure, performance management, organisation, ability to educate others, attention to detail and basic computer skills