Front of House / Food and Beverage Apprentice

4 ½ days, 40 +hours per week

Closed on Sunday pm and all day / evening Mon and Tue.

Key Duties and Responsibilities:
- Assist in creating a warm and welcoming environment for our guests
- Ensure that guests are seated and provided with menus promptly
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
- Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated accurately, and drinks served correctly
- Ensure an efficient and safe delivery of all food and beverage orders.
- Set up, clear and tables promptly after use to ensure that guests can be seated in a timely manner
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures and training.
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations including washing up
- Ensure that all front of house and guest areas are well maintained at all time.