Events Manager

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Job Title: Events Manager

Job Type: Full Time

Location: The Soho Hotel, London, W1D 3DH

Salary: Competitive

An amazing management opportunity to join The Soho Hotel team has now opened at Firmdale Hotels. We are looking for an Events Manager to oversee the meetings and events operations and team which include 2 state of the art screening rooms, meeting and private dining rooms, Crimson Bar and working with the Food and Beverage Management team and Senior Management.

Essential Key Skills

  • Previous experience as a Events Manager within a 5* hotel or luxury restaurant
  • Excellent communication skills
  • Superb attention to detail and be driven by delivering exceptional standards
  • Strong leadership and motivational skills which are capable of nurturing, developing and inspiring staff
  • Previous experience in training and developing staff
  • Excellent personal presentation
  • Resilience and drive to get things right first time

Duties and Responsibilities

  • Run the daily operations of the events department
  • Attend weekly meetings to run through upcoming events and conduct daily briefings with the events team
  • Lead, manage and motivate the events team
  • Communicate all meeting and events details to the different departments of the hotel and head office
  • Establish strong and professional relationships with guests
  • Deliver inspirational show rounds in order to showcase the spaces to prospective clients
  • Have a good command of the departmental budget

Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. To make your life working in hospitality easier, we are proud to offer permanent roles, working straight shifts, 5 days out of 7. No split shifts to worry about! This a managerial role which means that you will be expected to work the hours as required by the business. You will need to be flexible with the dates and times you are able to work.

What makes Firmdale such a special place to work?

• We have created safe spaces to work and support our employees receiving lateral flow testing and the Covid 19 Vaccine

• Employee led committees allowing you to have your say, generate ideas and make a difference

• Social events and team activities (bowling, quiz nights, netball teams and more)

• Award winning training opportunities (Apprenticeships, WSET, supplier visits and Master Classes to name a few)

• Wellbeing activities and support available to all staff members

What are the Firmdale employee benefits?

• Competitive salary

• 28 days paid holiday (including bank holidays) increasing with length of service

• Companywide and departmental incentives including a generous refer a friend bonus

• Firmdale Experience and Long Service vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)

• Perkbox – An employee platform offering a huge variety of discounts and our reward and recognition program

• Wage Stream – An employee app to stream your wages before payday

• Wait, there’s more! Quarterly team events, volunteering and regular Manager catch-ups

Why join Firmdale Hotels?

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;

• Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”

• Manager of the year - Laura Sharpe, Cateys 2018

• Hotel of the year - Group - Cateys 2018

• HR Team of the Year at the Hotel Cateys 2017

• Restaurant Team of the Year, Ham Yard Hotel at the Hotel Cateys 2017

• Best Chef Development Strategy Award at the Springboard Awards 2017

• Firmdale Hotels – “Excellence in Employee Engagement”, HR in Hospitality 2016

• Firmdale Hotels – “Candidate Experience Award”, Caterer.com People Awards 2016

• Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2016

• Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015


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