Guest Relations Agent - The London EDITION

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

We are looking for a passionate, creative and motivated person to join our Guest Relations team as our newest Guest Relations Agent. Working at EDITION is not just a job, it's a lifestyle, we want someone who will live and breathe the EDITION ethos and be a true ambassador for our brand.

Our Guest Relations team are empowered to take ownership of our VIP guests and high profile celebrities during their stay.

You will join a team of four in Guest Relation and also work closely with our wider Front Office team.

Not only are we an iconic brand that will shape and take your career to new heights, but you will also be offered: 

• A unique opportunity to be part of an award-winning brand where we celebrate your unique talent
• World class training and development such as free language courses and much more!
• A platform to shine - we recognise and reward high talent;
• Free gym membership
• Exclusive benefits and discounts in the neighbourhood
• Discounted room nights, meals on duty, uniform provided and laundry service
• Amazing staff parties once a month;
• Weekly wellness hour
• 28 holiday days (including bank holidays);
• Referral scheme

EDITION is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. EDTION does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.