Monitoring Officer

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What we'll give:
Monitoring Officer - King's College Hospital
  • £26.600 per annum
  • 37.5 hours per week
  • Monday to Friday, some Saturdays might be required
More about the role:
Could you bring your spark to Healthcare? Here's what you need to know before applying:
  • Auditing all areas to ensure that high quality service is provided.
  • Ensure the whole team are clean, tidy and wearing the correct maintained uniform.
  • Inspect, record, monitor and if required act to ensure that the high standards are maintained, (complying with Health & Safety and Infection Prevention reulations) and feedback to you manager.
  • Responsible for carrying out internal audits for cleanliness
  • Take lead of audit rectification program.
  • Ensure supervisory team are following up with frontline staff to sign off rectification in a timely and professional manner.
  • Report all maintenance issues and hazards following the local procedures.
  • Ensure hygiene levels are maintained in accordance with current legislation and provide a safe environment for customers and staff.
  • Develop good lines of communication and relationships at all levels within your team and with other colleagues, customers and key clients and stakeholders.
  • Understand security processes within the contract, in line with the company procedures.
  • Compile and produce reports from available management systems and assist with monthly report input.
  • Perform any reasonable and practical instructions as requested by your Manager appropriate to the needs of the Trust.
Who you are:
Our ideal Monitoring Officer will:
  • Ensuring that a high standard of customer service is a priority, whilst understanding the importance of the efficient use of resources.
  • Ensures that equipment is in good working order and that staff use it correctly.
  • Undertakes all audits within the contract.
  • Ensures all information and data is accurate and handled in an appropriate way.
  • To ensure that confidentiality is always observed and that matters relating to duties undertaken or information received during the course of duties remains confidential
  • To make sure you meet the legal, company and client regulations for fire, health, safety and the environment.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • All team members eligible are entitled to a 50% discount at their place of work. Team members are able to take advantage of this discount at the following retail brands operated by Compass Group: Costa, Deli Marche, Amigo and Baguette Co, to name a few.
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.
What you'll be doing:
The purpose of this role is to work closely with the Trust Matrons and Ward Manages, Medirest Housekeeping Management team and the supervisory team to ensure the efficient operation of the domestic department.

This involves liaising closely with ward staff (NHS) to ensure that the service is meeting their requirements and constantly looking for ways to improve the service.

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