Coffee for the Curious, Courteous and Considerate
The Gentlemen Baristas ‘Well-Mannered Coffee’ company has been satisfying the most discerning coffee drinker’s palates since 2014. Our mix of age-old traditions, inspiring surroundings and top-notch coffee, embraces the spirit of traditional London coffee houses of old, while pushing the culture of coffee drinking forward and to new levels.
As part of our wholesale team, our Wholesale manager has a love of great coffee, are exceptional at delivering customer service, have a passion for looking after all our clients and their coffee needs as well as growing and developing our commercial performance.
Has an understanding of specialty coffee in the UK
Has experience using management software Xero, Unleashed and Shopify (not essential)
Excellent English written and verbal communication skills
Competent in all Microsoft programmes
Proven track record of growing sales and maintaining relationships
A people manager, ability to growth and manage a team
Role and responsibilities:
Manage the day-to-day operations of the Wholesale team, both sales and account managers
Promote all our products and be a GB ambassador led by our core values and behaviours
Look for opportunities to engage with and support wholesale accounts
Be able to perform first-fix repairs on coffee equipment
Coordinate and process 3rd party technical support for your customers
Conduct training when required from our Roastery or at customers’ locations
Attend trade events/ exhibitions as required.
Arrange and host sales meetings with new customers at a variety of locations and settings
Keeping new business Pipeline up to date, tracking all prospecting and lead management activities
Working with our roastery team and founders to help identify prospects and improve conversion rates
Working with Head of Coffee on The Coffee programme and forecasting sales so Green bean orders can be planned
Be generous with your approach to coffee sales, developing plans and strategies to achieve this
What can you expect?
Travel allowance - any travel required outside of London
Monthly phone bill covered
You will be supplied with a laptop; barista kit; any extras are subject to sign off by the Operations Director.
SCA training provided
Competitive bonus and commission fee
If this sounds like the role for you, apply today! We look forward to coffee chat and hearing all about you!