Wholesale Manager

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Coffee for the Curious, Courteous and Considerate

The Gentlemen Baristas ‘Well-Mannered Coffee’ company has been satisfying the most discerning coffee drinker’s palates since 2014. Our mix of age-old traditions, inspiring surroundings and top-notch coffee, embraces the spirit of traditional London coffee houses of old, while pushing the culture of coffee drinking forward and to new levels.

As part of our wholesale team, our Wholesale manager has a love of great coffee, are exceptional at delivering customer service, have a passion for looking after all our clients and their coffee needs as well as growing and developing our commercial performance.

The Candidate:

 Has an understanding of specialty coffee in the UK

 Has experience using management software Xero, Unleashed and Shopify (not essential)

 Excellent English written and verbal communication skills

 Competent in all Microsoft programmes

 Proven track record of growing sales and maintaining relationships

 A people manager, ability to growth and manage a team

Role and responsibilities:

 Manage the day-to-day operations of the Wholesale team, both sales and account managers

 Promote all our products and be a GB ambassador led by our core values and behaviours

 Look for opportunities to engage with and support wholesale accounts

 Be able to perform first-fix repairs on coffee equipment

 Coordinate and process 3rd party technical support for your customers

 Conduct training when required from our Roastery or at customers’ locations

 Attend trade events/ exhibitions as required.

 Arrange and host sales meetings with new customers at a variety of locations and settings

 Keeping new business Pipeline up to date, tracking all prospecting and lead management activities

 Working with our roastery team and founders to help identify prospects and improve conversion rates

 Working with Head of Coffee on The Coffee programme and forecasting sales so Green bean orders can be planned

 Be generous with your approach to coffee sales, developing plans and strategies to achieve this

What can you expect?

 Travel allowance - any travel required outside of London

 Monthly phone bill covered

 You will be supplied with a laptop; barista kit; any extras are subject to sign off by the Operations Director.

 SCA training provided

 Competitive bonus and commission fee

If this sounds like the role for you, apply today! We look forward to coffee chat and hearing all about you!

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