Service Centre Reception Operator

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What we'll give:
Service Centre Reception Operator
  • £10.37per hour, plus £12.87 per hour HCLA on Contracted Hours
  • 18-24 hours per week, full flexibility required to work on a roster basis
  • Service centre is open 7 days a week from 6am to 23:00pm.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways programme
  • Compass exclusive offers onPerksAtWork
More about the role:
Service Centre Reception Operator
  • Sort and dispatch callsande-mails to the relevant departmentaccuratelywithin a timely manner
  • Update and amendinformation when changes occur
  • Ability to record accuratetimes and dates of all untoward incidentsand complaintsrequiring Switchboard involvement.
  • Resolve stakeholder queriescompetentlyandenthusiasticallyto represent our organisation in a professional light
Who you are:
  • Previous experience in this role/similar position is essential
  • Excellent telephone manner, with the ability to communicate effectively and maintain a high level ofconfidentiality
  • Exceptional organisation skills with the ability to prioritise to meet deadlines.
  • Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
  • Confident working in a hospital environment and aware at times you willcome in contact withpatients that are particularly unwell or showing signs of distress.
  • This position is subject toa Disclosure & Barring Service check; costs met by the employer.
What you'll be doing:
Service Centre Reception Operator

Do you pride yourself in having impeccable phoneetiquette?Are you ableremain professional withinahigh pressurised environment?Are you able to use your own initiative,efficientlywithinchallenging situations?If so, we have the perfect role for you!

A new opportunity has arisen as a Switchboard Operator to join our Medirest familywithin ourbusy healthcare setting.We are looking for new members to join our highly dedicated team, delivering outstanding service for all patients and visitors.

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