Workforce Planner Analyst

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What we'll give:

  • 40 hours per week
  • Based at Parklands, Rubery
  • Compass exclusive offers on PerksAtWork
  • Access to a wide range of programs to train and develop you
  • Pension contribution
More about the role:
Responsibilities include by not limited to:
  • Upload work schedules to our labour management system
  • Reviewing schedules inline with forecast and make proactive change
  • Supporting the operation teams with our digital time attendance system
  • Work with the Optimisation managers on key projects
  • Assist in the development of work schedules and allocate employees to different duties and/or shifts when required
  • Identify opportunities to improve processes through more effective schedule management and operational impacts
  • Ensure Service Level Agreements (SLA's) are met
Who you are:
Our ideal analyst will have proven experience of supporting/coaching employees on workforce management systems, be able to demonstrate knowledge of the workforce management system and be personally organised, with a strong eye for detail.
  • Competent in the use of Microsoft Packages
  • Knowledge of working time directives
  • Strong communication skills (both verbal and written) with the ability to work with stakeholders at all levels

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1011/96349001/52513320/SU

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.
What you'll be doing:
Workforce PlannerAnalyst

Salary: £30,000 (DOE)

Monday - Friday Role

Hybrid Working

Business Excellence is at the heart of our operations, we combine insight and innovation in the way we manage our resources.As a WorkforceManagementAnalyst, you will play an integral role in ensuring we are deploying our operational teams to deliver the best in customer experience. In in addition you will play an integral part in supporting the execution of strategies that support the recruitment, retention and development of our employees

The position will involve you analysing and ensuring the integrity of data whilstinterrogating information to ensure that errors are not made - Ideally, you'll have a background in Workforce Management and have worked in either retail, hospitality or project delivery but ultimately, you'll possess excellent analytical skills and have a desire to learn.

We're looking for individuals who excel at interacting professionally at all levels

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