Business Administrator Apprenticeship

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Job Description:

-Answering telephone and email queries

-Processing new starter training paperwork

-Updating the NMDS

-Filing, scanning and archiving and any other basic administration duties

-Supporting and delivering excellent customer service

-Update Roster including journal notes, review dates and other tasks as required

-Conduct quality assurance surveys for employees

-Feedback to management on findings from quality assurance surveys

-Work alongside HR department and the Compliance department to improve the quality of the service Dale Care offers

-Ensure compliance to CQC and Governing Councils

-Support the organisation with compliance to CQC, Commissioner, ISO and CHAS

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