Coffee Shop Supervisor

Coffee Shop Supervisor - Competitive hourly rate - Generous Team Member Benefits -50% Discount off your total bill for you and 5 friends in all of our brands (T&C's apply) - Discounted food on Shift - Career Development Opportunities - Apprenticeship Scheme

We need a full-time and a part-time coffee shop supervisor with enthusiasm, a positive attitude and of course a passion for quality coffee.

Our Company 

Working for Boparan Concessions means that you will be working in a café environment with one or more of our amazing brands, GBK, Ed's Diner, Carluccio’s to name a few.  At Boparan Concessions we provide excellent standards and service to our customers and we know that the experience our customers receive will only be as good as the people who deliver it, and this is where you can get in on the action!  


 

While each position is critical to our success, the real power comes in the creation of a team and teamwork as this is what makes us the success we are today, and a bigger success tomorrow. 

As a Supervisor / FOH Team Leader you will...

• Support the General Manager in the day to day management of the business, both Front of House and Back of House

•  Be very hands on, Lead by example and inspire your team to deliver outstanding customer experiences and quality coffee.

• Act as a brand ambassador.

• Support with local marketing opportunities to drive sales and the presence of your coffee shop and the brand in your local area

• Ensuring compliance with all Company policies and procedures.

• Proactively develop and train your team to be the best at what they do

• Help in building a passionate, engaged team that provide a great customer experience and can support with future new site openings

• Assist the general manager in driving the performance of the team and the coffee shop.

• You'll be overseeing the running of shifts and helping to ensure that all standards are met in terms of quality, service, hygiene, financial audits and health & safety.

* Previous experience in a fast-paced hospitality/retail/Cafe environment as a Supervisor, Shift Manager, or Team Leader is preferred


 

What you'll get….…


 

• A chance to build a career in an exciting industry where no two days are ever the same

• A competitive hourly rate

• 50% Discount off your total bill for you and 5 friends in all of our brands (T&C's apply)

• Exclusive access to discounts on 1000's of online and high-street retailers, and restaurants

• Discounted food on Shift

• Training and development opportunities

• Apprenticeship Scheme

• Employee assistant programme

• Flexible working opportunities

• Refer A Friend Bonus Scheme


 

Are you a natural people person? fun? Eager to learn? Have a passion for coffee? We would love to have you as part of our team! Come join us!


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