Restaurant Manager - Hotel & Restaurant In St Ives, Cambridgeshire

Set on the riverside of the Great River Ouse, this independent, newly refurbished hotel and restaurant is setting up for this summer’s season and is now ready to employ a Restaurant Manager to re-launch and lead the restaurant team.

This 150-cover restaurant and terrace serves modern British all-day dining from traditional breakfast, lunches, afternoon teas and dinners. The venue is steeped in history and offers an events marquee where weddings, celebrations and corporate events can be held.

This is a fantastic opportunity to lead a new team at the start of its journey, with plenty of room for professional progression, this opportunity is open to Restaurant Manager’s and those Assistant Restaurant Manager’s who are ready for their next step.

Key Responsibilities:

  • Be responsible for the day-to-day operations of the restaurant and be the leader and face of the restaurant operation.
  • Ensure delivery of the highest quality service throughout.
  • Motivating your team to provide exceptional service and always leading by example.
  • Managing and developing the skills of your team by motivating, coaching training and coordinating the team.
  • Assist in the recruitment and appraisal of the FOH team.
  • You will operate with the business in mind, ensuring costs are managed carefully and revenue opportunities are maximised whilst ensuring staff levels on shift meet payroll budgets set by management.
  • Assist in weekly rotas ensuring you have the right people on shift to handle the level of business.
  • Being the point of contact for any customer or management issues.
  • Review and be responsible for bookings through our reservation platforms by using Design My Night / Collins software.

Your Experience and Our Requirements:

  • You will be a Restaurant Manager or an experienced Assistant Restaurant Manager who is ready for their next step with a minimum of 5 years’ experience in either of these job roles.
  • You will need to be proactive and ensure the smooth running of the day-to-day operations of the restaurant.
  • You will be smart, professional, consistent and enjoy getting to know clientele.
  • Personality and character are key, you will have a presence and charisma that lights up the room.
  • You will be a confident communicator and leader, one who appreciates that the team is central to the success of the business.
  • You will have a high standard of customer facing skills, with a focus on service and interacting with patrons.
  • This is a hands-on role so you will need to be comfortable with rolling up your sleeves and getting involved with service.
  • You have the ability to multitask and work efficiently under pressure.
  • You will be a team player, willing to step up and outside your comfort zone to assist all departments as required.
  • You must have a real passion for training and developing the team.
  • You must have good knowledge of food and beverage.
  • You will have a full understanding of best practice Health and Food Safety procedures.
  • Our business can be seasonal and busiest during the summer months and on the weekends, particularly Sunday being our busiest – so you will be expected to work around these key hours to ensure service is delivered to a high standard at all times.

In return, we are offering a rewarding role:

  • A competitive salary, negotiable dependent on experience.
  • Bonus scheme.
  • 28 days annual leave.
  • Bespoke training programmes accessible to all.
  • An engaging & supportive work environment set from management.

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

Apply now and attach your CV to be considered for this position.

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