Pub Supervisor

We are looking for a Supervisor to join our team at our Castle Inn pub, based in the centre of Farnham, open this year. It is a position that requires someone who is personable, energetic and capable of managing and motivating the bar and front of house team to deliver excellent customer service and achieve impeccable standards in all aspects of the operation.

Our support to you

  • Support, training and development to improve your competency and skills in the role and to aid towards progression opportunities in the future
  • Competitive salary
  • Excellent gratuities
  • £500 when you refer a friend or family member to any pub at Red Mist
  • Regular social events and familiarisation trips
  • Free meals on duty
  • Regular in-house staff competitions
  • Increased annual leave through length of service
  • Monthly & annual ‘Shining Star’ nominations and awards
  • 25% discount on food and drink in all Red Mist Leisure pubs for up to 4 people
  • Access to Perkbox, offering staff discounts on high street brands, local gyms, and cinemas
  • Be part of our charity days and events
  • Guaranteed Christmas day off
  • 4% Pension contribution

Your role 

  • Working alongside the management team to maintain exceptional customer satisfaction
  • Manage and motivate the team to maintain the highest standards, working together to follow all procedures and ensuring all regulations throughout the establishment are met
  • Encouraging a happy work environment to deliver promotional incentives
  • To be adaptable to step into all areas of the front of house organisation, supervising others and making decisions
  • To manage and maintain exceptional standards of cleanliness around all areas of the pub.
  • Implementing new company procedures where necessary.
  • To assist with and to use your initiate to create new ideas to generate higher sales
  • Responsible for the training and the progression of other staff
  • To work at other sites within the company as required

What we are looking for

  • Totally customer focused. We must always strive to please them and exceed their expectations
  • Passion for food. We love food and so do our customers. It is essential to understand and be passionate about great food
  • You must be a fun person, with a good sense of humour, who enjoys work and the interaction with customers and other staff members
  • An enthusiastic, engaging and friendly personality who takes real pride in achieving exceptional customer service results
  • Enjoy responsibility and are ambitious, bringing new ideas and a want to make the job your own
  • Being able to think on your feet, quick to react and to take an active, hands on approach to the day to day running of the pub
  • Strong organisational skills, taking pride in the cleanliness of the pub
  • Honest, dedicated and hard working
  • You have a flexible and adaptable approach to working

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