Lv3 Apprentice Lettings Negotiator in Portsmouth - Connells Group – Morris Dibben
-Ensure every customer is greeted in a friendly, positive and enthusiastic manner in an attempt to build rapport.
-Deliver excellent customer service to assist customers with all aspects of moving home.
-Ascertain applicants' needs by listening carefully to the details provided, probing where necessary to ensure all data acquired.
-Plan and implement a marketing strategy that assists your branch in growing market share
-Qualify applicants, match them to suitable properties and organise viewings at the earliest opportunity. Immediately advise suitable applicants of any new instructions, which may be suitable.
-Ensure all viewings are promptly followed up and that quality feedback is available to your team or our client after each meeting.
-Maintain full documentation of all applicants, their requirements and actions.
-Ensure every effort is made to cross sell Connells products, in particular, on every occasion attempt to gain an introduction to Connells Home Conveyancing and Connells Mortgage Services.
-Optimise every opportunity to secure valuations and to obtain Instructions.
-To qualify landlords and tenants according to company policy and in particular in accordance with the information required for completion of tenant and landlord cards/forms.
-To meet personal targets set and agreed with your Manager.
-To carry out viewings in a professional and efficient manner.
-Learn and respect the sales processes that ensure the best customer outcomes.
-Uphold high standards with regard to industry regulation and internal compliance.
Benefits of becoming our Apprentice Lettings Estate Agent
It is a real job with training, learn whilst you earn within a supportive and rewarding environment. During the 15 months you will gain a nationally recognised qualification, there will be support from your own apprenticeship tutor and you will receive industry leading training and development. It’s a great opportunity and we have a progressive career ladder, awards, and incentives.