Level 3 Apprentice Lettings Negotiator in Portsmouth - Connells Group – Mann Countrywide

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Key responsibilities

-Ensure every customer is greeted in a friendly, positive and enthusiastic manner in an attempt to build rapport.

-Deliver excellent customer service to assist customers with all aspects of moving home.

-Ascertain applicants' needs by listening carefully to the details provided, probing where necessary to ensure all data acquired.

-Plan and implement a marketing strategy that assists your branch in growing market share

-Qualify applicants, match them to suitable properties and organise viewings at the earliest opportunity. Immediately advise suitable applicants of any new instructions, which may be suitable.

-Ensure all viewings are promptly followed up and that quality feedback is available to your team or our client after each meeting.

-Maintain full documentation of all applicants, their requirements and actions.

-Ensure every effort is made to cross sell Connells products, in particular, on every occasion attempt to gain an introduction to Connells Home Conveyancing and Connells Mortgage Services.

-Optimise every opportunity to secure valuations and to obtain Instructions.

-To qualify landlords and tenants according to company policy and in particular in accordance with the information required for completion of tenant and landlord cards/forms.

-To meet personal targets set and agreed with your Manager.

-To carry out viewings in a professional and efficient manner.

-Learn and respect the sales processes that ensure the best customer outcomes.

-Uphold high standards with regard to industry regulation and internal compliance.

Benefits of becoming our Apprentice Lettings Estate Agent

It is a real job with training, learn whilst you earn within a supportive and rewarding environment. During the 15 months you will gain a nationally recognised qualification, there will be support from your own apprenticeship tutor and you will receive industry leading training and development. It’s a great opportunity and we have a progressive career ladder, awards, and incentives.

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