Customer service specialist - Connells Group – Countrywide House

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We are on the lookout for committed Customer Service Advisors to join our Accounts team who share the

same passion for customer service as we do!

Working in a large vibrant centre, you could be joining a team supporting our branches or one of our many

specialist teams. There’s also plenty of opportunity to move around teams as you progress.

The role of a Customer Service Advisor:

Demonstrating your passion for working with people and money, by taking ownership of customers'

queries and see them through to a positive resolution.

Applying your knowledge to support our customers in an efficient and engaging way, so you will need a

good telephone manner, coupled with excellent numeracy and administration skills

Having a very keen eye for detail as you will be handling landlord and tenant money on a daily basis.

Establishing and building strong relationships with our customers and colleagues; demonstrating excellent

customer service skills, and developing them further.

Being a Team Player! Confidently engaging and participating in team meetings and training which will

ultimately support our customers.

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