Receptionist

About us

Kimpton Charlotte Square are looking for a Receptionist to join our growing team.

Kimpton Charlotte Square – located in one of Edinburgh’s most beautiful squares in the New Town, this hotel is a perfect point between old and new.  The hotel offers a fresh experience in the centre of the historic city, with a pristine, traditional outside and a buzzing edge inside. The hotel lives as a natural meeting point for the young-at-heart crowd of the city – a place of experimental, discovery and sociability.  It inspires guests and locals alike with a face of timeless tradition, and a heart full of life and colour

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests

We are Looking for Receptionist  who can commit to either Part Time or Full Time.

We are paying £10.50  per hour, every hour worked paid!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion

What’s in for you as a Receptionist (just in case you need more persuading)

Not bragging but we are part of the IHG hotels and Resort family, FTSE 100 Company, market leader in delivering True Hospitality for Good around the world

• £10.50 – Every Hour Worked Paid!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 
• Worldwide employee and friends & family hotel room rates
• Discounts on retail and various activities through our benefit portal
• Employee assistance programme 24/7
• Recognition programmes
• Opportunities for career progression and to transfer around the world
• Meals whilst on duty
• Opportunities to get involved in our charitable and community activities
• Most importantly, we’ll help you grow, and develop you as an individual

About you

You will feel at home with us if you are looking for a place where you can

• Be yourself: Bring in your individuality and the best and ever improving version of you. Who you are is who we are.  So bring the real you.
• Lead yourself: Do the right thing when nobody is watching and take initiative. Find creative new ways to delight guests and colleagues, we trust you to learn, grow and continually improve at whatever you do.
• Make it count: Create ridiculously personal experiences (for our guests and our colleagues). What you do matters. You matter.

To succeed as a Receptionist, you will need:

• To be passionate about delivering great service and be guest focused
• Previous experience in Receptionist, Guest Relations, Concierge
• Experience with handling guests queries and complaints
• Experience using Opera PMS is a huge advantage
• To be willing to learn new things and work as part of a wide hotel team

Do you have what it takes? We’d love to hear from you.

Please click ‘apply’ now! 

You must meet the legal requirements to work in the UK.