Porter
The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.
Day Porter - What's in it for you?
- £20,800 annual salary
- Annual service charge (non-contractual)
- Meals included on duty
- Staff accommodation available
- Employee recognition awards
- Cashback healthcare cover after probation
- Continued career development with recognised training providers
- Generous friends and family rate at Iconic Luxury Hotels
- 25% discount on all food and beverage
- Discount on spa treatment and products
- Refer a friend incentive
- Team social events, seasonal gifts and much more…
Day Porter - About you
- Experience in high standards of face to face customer service
- Confidence, enthusiasm and passion for your work and communication with colleagues
- A keen eye for detail, organisational skills and a flexible attitude
Responsibilities of the Day Porter
- Greeting hotel and restaurant guests with confidence and providing 4 star service, creating a memorable impression
- Be passionate and confident in conversing with all guests to establish a courteous, helpful and friendly attitude at all times
- Ensure luggage is safely transported to guest rooms, providing a timely service
- Acknowledge guests in a friendly and professional manner taking ownership of any requests they may have
- Be part of the team by assisting reception and other departments when required
- Keeping a professional eye on the public areas to ensure they are clean and tidy
- To be intuitive and promote all services offered in the hotel, showing pride and passion for what your colleagues do
- To take ownership working alone and as part of a team in a busy yet flexible department
If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.