Groups Sales Executive - London, UK

We are looking for an enthusiastic and highly motivated self-starter to join the Sales Team in the role of Groups Sales Executive at Firmdale Hotels’ Head Office in London.

Representing 10 hotels across London and New York, this is a fantastic opportunity to be part of one of the UK’s most inspiring, privately owned luxury hotel brands. You will be responsible for managing relations across all corporate sectors from a group’s perspective both within the UK domestic market and internationally, building on existing long-standing client relations, whilst forging new partnerships too. Ensuring Firmdale Hotels retains its position as the number one choice for groups.

Responsibilities will include:

• Reporting into the Global Director of Sales and working to create and implement proactive strategy for the groups and corporate sectors across Firmdale Hotels.
• Responsible for idea generation and prospecting new business to grow market share whilst also looking at ways to increase share from existing accounts.
• Proactively identifying and being responsive to trends and opportunities.
• Monitoring, analysing and reporting on performance of key corporate accounts.
• Ensure all key clients have individual business plans and objectives and used as working documents,
• Effective management of a portfolio of key accounts through planned sales activities including hosting of site inspections, client entertaining and familiarisation trips.
• Participating in trade shows and events within the hotels, the industry and external organisations.
• Planning and conducting sales trips in the UK and overseas.
• Attending and contributing to weekly sales meetings, revenue meetings and meetings with the GMs and teams when required.
• Contributing to weekly reporting on key activities completed / business developed.
• Contributing to and implementing key strategic activities for the annual sales plan.
• Contract negotiation and completion of RFPs.

Requirements:

• Sales and hotel operations experience from within the 5 star luxury market. Preferably already working with the groups and corporate sector.
• On the pulse with current news and trends.
• You must be able to work in a fast paced environment.
• Professional outlook with an eye for detail.
• Dependable and adaptable with a positive ‘can do’ attitude and drive.
• Proactive with strong organisational and communication skills and good time-keeping.
• Proficiency in Excel, Word, PowerPoint, Opera and Salesforce – ensuring the database is kept up-to-date, and notes made on all client contact, meetings and enquiries.
• A positive brand ambassador.