Team Member (Front Office Nights)

voco Oxford Thames has a fantastic opportunity to join the team as a Night Receptionist!!

The shifts are: 22:45 – 07:15

We are paying £11.00 per hour (£22,880.00 full time salary), every hour worked paid!

Staff accommodation available in Oxford!!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

At voco® everyone’s a host, if there’s one thing we know, it’s that a great host is at the heart of every great stay as we understand what our guest wants by delivering easy-going but attentive service.

To succeed as a Night Receptionist, you will need:

• To be passionate about delivering great service and be guest focused
• Part of the role is to serve alcohol to guests as required
• Previous experience in Receptionist, Guest Relations, Concierge
• Experience with handling guests queries and complaints
• Experience using Opera PMS is a huge advantage 
• To be willing to learn new things and work as part of a wide hotel team

What’s in it for you as our Night Receptionist:

We are part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 17 brands worldwide - which means global opportunities! Our Night Receptionist enjoys a range of benefits including:

• £11.00 per hour (£22,880.00 full time salary) and great IHG perks!!
• No zero-hour contracts! Part and full-time roles available
• 50% staff discount with a local taxi company all day AND taxi subsidy for shifts starting/ending between 23:00-07:00
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme! 

Our people help to make the biggest difference – we strive for perfection in everything we do for our guests, always focussing on what is important to them and always looking to improve.  We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

You’ll be called upon to complete a wide variety of tasks and jobs within the hotel and it’s extremely important that you remain flexible and versatile around this. This is a guest facing role, where you play a vital part in delivering a superior guest experience from Checking Guests in to assisting with guest luggage every day is different.  

Close to the heart of Oxford, on the banks of the River Thames, lies voco Oxford Thames hotel. With a history dating back to the Middle Ages, the hotel’s surroundings have an intriguing story to tell. voco Oxford Thames combines its medieval character with 21st-century style to create a unique setting for memorable meetings, conferences, and weddings alike, Dining at the voco Oxford Thames is a relaxed affair; discover British classics in the restaurant, enjoy pub favourites in the bar, or take afternoon tea either in the conservatory or out on the terrace.!

If you feel you are the right candidate for the role as our Night Receptionist, then please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.