Behind the Mask of a Hospitality Leader – Episode 9, Richard Franks

26 Jan 2021

26 Jan 2021

Last week, Richard Franks celebrated his first anniversary of being Managing Director of Chilango. To honour this milestone, he wrote a LinkedIn article titled ‘A career in a Year – What I’ve learned in my first year as MD’ - which we must say, great read!

Richard has been in the hospitality industry for over 20 years, and took on his new role two months before the pandemic hit. To say, being thrown in at the deep end is an understatement and in his own words, “the deep end was very deep”.

For us, what really comes through in this episode is genuine care. Care to keep the business alive, but most importantly care for the Chilango teams. People really are the power to a business’s success. And in this case, the leader behind the mask.

Hear how Richard and his team adapted their business, and the very reason Chilango is operating today, and very well indeed.

Hats off to you all!